Quality

In today’s interconnected economy, the difference between companies that thrive globally and those that struggle often comes down to one critical factor: how they approach language strategy and localization planning. While many organizations still rely on intuition or outdated market assumptions, forward-thinking companies are embracing a fundamentally different approach—one powered by data, precision, and strategic insight. 

In regulated industries such as pharmaceuticals, medical devices, technology, fintech, and life sciences, compliance is paramount and documentation errors can have significant regulatory consequences. Localization isn’t merely translation—it’s a critical risk management function requiring rigorous oversight. This is precisely why structured Quarterly Business Reviews (QBRs) and validated Key Performance Indicators (KPIs) have become essential governance tools for procurement professionals managing localization services.

In the fast-paced world of localization, maintaining the accuracy and quality of Translation Memories (TMs) is essential for ensuring seamless, consistent translations. As companies scale globally, the size of their TMs grows exponentially, which can lead to inconsistencies, outdated translations, and even redundant content. That’s where AI-powered TM Cleanup comes into play. This innovative solution combines the strengths of AI with prompt engineering, revolutionizing how organizations manage their TMs.

In almost every survey that we have ever conducted in our efforts to learn more about the expectations of our clients, turnaround time is featured among the top 3 challenges that our clients want to see resolved.

Every serious language service provider has a quality management system in place that may include various steps depending on the project requirements. However, these quality management systems are always built around the two major phases of translation/localization project – translation and revision (also known as bilingual editing) that are performed by two individual linguists or linguist teams.

Translations are one of those things that you only really notice once they’ve gone wrong. The internet is full of jokes about bad translations, which although may be funny, are actually a very serious issue for all stakeholders. Quality Assurance (also known as QA) is one of the steps taken within the language industry to prevent translation errors.

Last week, three years after Ciklopea was first awarded these certificates, evaluation process and recertification audit were successfully completed, which proves that all the processes are in compliance with all the standards requirements. Once again it has been confirmed that Ciklopea places the strategic focus on quality management. Sometimes clients choose a translation services provider […]

Ciklopea is one of the leading translation and localization service providers in Croatia and in  the wider region of the Southeast Europe (SEE), as well as one of the first companies in the region to be awarded the certificate of from the independent certification company Bureau Veritas for ISO 9001:2008 (quality management system certificate) and […]