Recertification Audit: ISO 9001 and EN 15038

Last week, three years after Ciklopea was first awarded these certificates, evaluation process and recertification audit were successfully completed, which proves that all the processes are in compliance with all the standards requirements.

Once again it has been confirmed that Ciklopea places the strategic focus on quality management. Sometimes clients choose a translation services provider on the basis of promotion and low prices, without being aware that the quality is measurable, manageable and verifiable through audits. Procurement specialists should be aware of the fact that the service quality represents an investment and that a high quality service cannot be the cheapest one. This awareness has to be reached gradually and, unfortunately, clients become aware of the fact that the high quality services have an added value only when they have a painful experience.

Selection of suppliers for translation services is one of the key decisions of the management board because the price of choosing a wrong translation services supplier might be extremely high. As a company with a strategic focus on the quality and innovations, Ciklopea provides high quality services.