ROI

Quarterly Business Reviews (QBRs) and KPIs in Translation and Localization: An Essential Insight for the Clients (Video)

Mladen Stojak 4 weeks ago Comment

Before we begin this story, we need to talk about the elephant in the room – the elusive ROI and KPIs of localization and translation services. Unless you have decided to invest in localization with a very specific objective of such a venture – for example, localizing user manuals/help files to decrease the number of calls to the customer services department – the traditional ROI and KPI measurements will simply not work no matter how you try.

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The Value of Localization for Beginners: Part Three – How Mature Organizations Do It

Miloš Matović 3 years ago 2 comments
The Value of Localization

In Part One and Part Two we covered the fundamental values and definitions of localization.

This time we are taking a closer look at how mature organizations approach localization efforts – and of course, by “mature” we mean neither “old” nor “large” – but simply strategically oriented companies with established processes, developed strategies and clearly set goals.

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Should Startups Consider Localization?

Miloš Matović 5 years ago Comment

Every startup has essentially one advantage when compared to big companies – a clean slate and the possibility to create a unique corporate identity and write a whole new success story, without being burdened by the failures or successes of the past. Beginnings are always exciting and promising, but for these very reasons they are also risky and that is why the examples of big companies should not be ignored. This article features some of the translation and localization lessons every startup can learn from the big companies.

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Recertification Audit: ISO 9001 and EN 15038

Ciklopea 10 years ago Comment
Recertification Audit: ISO 9001 and EN 15038 | News | Blog | Ciklopea

Ciklopea is one of the leading translation and localization service providers in Croatia and in  the wider region of the Southeast Europe (SEE), as well as one of the first companies in the region to be awarded the certificate of from the independent certification company Bureau Veritas for ISO 9001:2008 (quality management system certificate) and […]

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