To ensure you have a nice overview of the tech we use, we created another page on the Ciklopea website where you can inform yourself about the tool stack and also schedule an appointment with us if you have any questions or you want to discuss your project.

So why does this concern you, our potential customer? When you’re vetting different LSP vendors, always make sure to ask about their tech stack and their experience with using different tools. Vendors should have ready answers to these types of questions and potentially even share quantifiable results they’ve managed to achieve through the use of different translation technologies.

Additionally, they should be able to advise you about the best combination of tools based on their experience and your project needs, and show flexibility if you’d like to stick to your own tech stack.

For a nice overview of the custom tech Ciklopea uses, we invite you to read this article.

If you’d like to discuss your project or ask any questions about the way we work with our customers, feel free to schedule a discovery call. We’re always happy to hear from you!

The post Ciklopea’s Custom Technology Components That Drive Efficiency appeared first on Ciklopea.

To ensure you have a nice overview of the tech we use, we created another page on the Ciklopea website where you can inform yourself about the tool stack and also schedule an appointment with us if you have any questions or you want to discuss your project.

Automation and QBR reports available in Orchestrum

Orchestrum is the tool we developed in-house because we couldn’t find a proper tool on the market that would meet all our business needs. At its core, it’s a business management system that enables you to automate parts of the translation workflow.

For example, you don’t have to manually upload files and project data to another TMS or BMS if you have an existing database such as Memsource, memoQ, or BeLazy. So instead of trying to navigate the translation project in Excel spreadsheets and have all the data scattered across different sources, you have everything centralized in a single place.

After the most recent update of Orchestrum, we have managed to integrate it with a cloud-based CAT platform. This allowed us to delegate approximately 85% of the repetitive and administrative tasks to Orchestrum.

The impact on productivity is undisputable: our project managers don’t have to waste so much time on administrative tasks; instead, they can focus more on other, more important aspects of their job. This includes increasing productivity, maintaining good translation quality control, ensuring a healthy project pace that will effectively positively impact launch times, etc.

A recent addition to Orchestrum are easily accessible QBR reports. Extracting reports is easy, all it takes is one click. You can select the period you want to observe, the sum of translated words, a list of selected services in that period, average project cost, total project cost, and more.

BeLazy and memoQ help you save time and money

We are happy customers of both BeLazy and memoQ because they help us work smarter and more efficiently, and to bring more value to you, our end customers.

Integrating BeLazy into Orchestrum helped us increase interoperability which resulted in cutting project administration time by 20%. This was something we noted early on, which is why we increased the use of BeLazy in our system. It now processes between 400 and 500 projects every month. This is approximately 130,000 words of small, repeating tasks.

Just like BeLazy, memoQ was complementary to our existing processes. The main way memoQ helps us is by allowing us to set up multilingual files quickly and efficiently. The tool also makes it easier to export the files once the translations are ready, without much additional work on the final file.

When it comes to saving time and money, memoQ templates in particular aid us in optimizing the way we work. If you invest in continuous localization and have translation fully integrated into your growth plans, or if you often have repetitive projects (e.g. translating marketing materials into multiple languages), then templates can truly be a life-saver.

We can also build dynamic templates for projects. This allows us to change settings and rules for automating tasks in any way you, as the customer, prefer.

Using Memsource (now a part of Phrase) since 2016

Memsource is now a part of Phrase as a larger localization suite. However, we’ve been its happy customers since 2016. The thing we love about Memsource is how easy it is to use – whether you want to create Translation Memories, Term Bases, manage users, and more. You have a separate workspace with all your projects nicely organized so you don’t have to chase files across different tools.

Creating a project is also very easy: you can use an existing template, name the project, select the source language and target languages, add the due date, select the appropriate status, and make any notes you might need about the project. This ensures a better level of transparency among all stakeholders participating in the translation and/or localization process.

The Machine Translation engine in Memsource is optional. We sometimes use it in combination with human post-editing if the customer wants to save money or if it’s the type of text that won’t get huge exposure. All of this is pre-agreed with the client, of course. It’s easy to upload translation files or insert them directly from an online repository.

Why custom technology components matter for end customers

So why does this, as our potential customer, concern you? When you’re vetting different LSP vendors, always make sure to ask about their tech stack and their experience with using different tools. Vendors should have ready answers to these types of questions and potentially even share quantifiable results they’ve managed to achieve through the use of different translation technologies.

Additionally, they should be able to advise you about the best combination of tools based on their experience and your project needs, and show flexibility if you’d like to stick to your own tech stack.

For a nice overview of the custom tech Ciklopea uses, we invite you to visit this page.

If you’d like to discuss your project or ask any questions about the way we work with our customers, feel free to schedule a discovery call. We’re always happy to hear from you!

The post Introducing Ciklopea’s Custom Technology Components That Drive Efficiency appeared first on Ciklopea.

Balázs shared his experiences of founding of the company almost 20 years ago, about the very beginnings of memoQ, his vast experience with the localization of products over time and TMS functionalities in general.

We talked to him about how the tool offers various functionalities when it comes to the metrics of the work done, plugins to make your production team more efficient and of course, their future plans when it comes to one of the most popular TMSs in the industry.

If you want to find out more about how memoQ helps Ciklopea streamline the translation process, read our Success Story.

Ciklopea Coffee Chat is our new series designed to bring you interesting and insightful conversations with language professionals and researchers.

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Great project managers are accustomed to context-switching and juggling different tasks, but that doesn’t mean they don’t appreciate tools that help them work smarter—quite the contrary! Here’s how memoQ TMS helped Ciklopea’s project managers overcome challenges that were threatening to cause serious bottlenecks.

Using memoQ TMS was complementary to our existing processes

When adopting new tools, you need to consider the amount of change management inside your organization. We were happy that memoQ TMS nicely fit into our existing workflow and that there was not a steep learning curve to it.

The main issue we faced was related to multilingual Excel files that included multiple languages across multiple sheets and columns. Needless to say, it gets messy and difficult to track progress when you’re staring at numerous rows and cells in such a format.

Luckily, memoQ TMS allowed us to set up these multilingual files quickly and efficiently. It also made it easier to export the files once the translations were ready, without much additional work on the final file.

Saving time and money with memoQ templates

Anyone who’s ever worked within an LSP knows that with long-term clients, you are likely to repeatedly work on similar types of projects. This is particularly true if the client invests in continuous localization and has translation fully integrated into their growth plans.

In those cases, as a project manager, you want to find a way to efficiently manage recurring projects—especially if they include the same project team, similar documents, the same language pairs, and TMs.

With memoQ templates, it’s way easier to kickstart projects of this type; you simply set up a template and you never have to start from scratch again. This approach contributes to the optimization of localization costs because you already have your formula for success—the right people who are in sync and know the bar for quality, the standards that are established, and the terminology and glossaries you can rely on. You just need to replicate it and with memoQ, it’s done fairly easily.

Our technical team set up memoQ templates in collaboration with our PMs. This collaboration was extremely valuable because our PM was able to determine precisely what they needed from the template from the very beginning. So, you set it up once and use it as many times as you need.

memoQ is an advanced solution for managing multilingual files

Ciklopea’s team translates into a variety of languages, most often into CEE languages. Often, we’re talking about hundreds of thousands of words that need to be translated within a single project. Bearing that in mind, it’s essential that you have an efficient process in place. To achieve this, the bare minimum is to have a tool that allows you to automate certain tasks and a tool that enables you to manage files properly.

memoQ TMS offered advanced solutions for multilingual files, allowing us to quickly set up multilingual files across multiple sheets and files. But that’s not all, the tool has great options for setting up rules for what to import/not import. This was important for us because the files we receive often include instructions from the client, which can be imported in the form of comments. All this helps us keep our source files well organized and ensures that our linguists have easy access to all the information they need while they’re working.

We also love the flexibility that memoQ TMS offers. You can build dynamic templates for projects and enjoy changing settings and rules for automating tasks.

The power combo: Orchestrum and memoQ TMS

You may know that we developed an in-house tool for project management called Orchestrum that helps us boost our productivity by up to 85% thanks to automation. It works incredibly well in conjunction with memoQ.

We handle project settings (especially for recurring projects) within Orchestrum, and the project teams that are set up in memoQ are also entered there. This allows us to enter data from the projects into Orchestrum efficiently.

You could say that we have the best of both worlds, and our project managers truly feel the difference. The process is streamlined and we have more clarity about the current status of the project. Optimal efficiency is ensured through project templates and making maximal use of the TM and TB. Because we work mostly with PDFs, the TAT is dictated by OCR and technical prep. Once the text is in memoQ, we can assign it to a translator and get to work on these projects extremely quickly.

Better quality and faster translation turnaround times with memoQ

Having a toolkit that supports your productivity and commitment to quality is priceless. When using memoQ and Orchestrum together, we have managed to achieve faster translation turnaround times (especially on smaller recurring projects) and to assemble a winning team of linguists, PMs, and QA professionals who are familiar with texts and niche projects.

Our typical workflow looks like this:

Technical prep (OCR) – Translation – Revision – QA in memoQ (or external QA program)

As you can see, memoQ is the key ingredient that facilitates collaborative workflows and lets translators and reviewers work simultaneously within a single environment.

At Ciklopea, we like to keep things as simple as possible. We found that the quality assurance offered by memoQ TMS works particularly well for smaller projects, so in most cases, we will carry out the QA phase in memoQ. The QA module finds machine-detectable errors and then there’s an LQA that assesses the quality of translations and provides feedback. We tend to treat it as a good starting point; the tool directs your attention so that you can evaluate whether or not some translations need to be revised.

All in all, memoQ TMS is a comprehensive translation environment that’s also compatible with a myriad of file types which means that you don’t need to introduce a lot of changes to the way you work. Ciklopea’s project managers wholeheartedly recommend that all LSPs try this solution as it can do wonders for your productivity and efficiency.

Let’s start a new memoQ project together

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Mladen Stojak, Ciklopea’s Managing Director, will join them as well.

MemoQfest has always been famous for its hands-on workshops delivered by memoQ experts, presentations held by translation industry professionals, networking opportunities and its unique venues. The organizers built the event on these pillars and this year they’ll continue where they left off in 2019.

If you’re attending memoQfest as well and want to schedule a meeting, please visit

Schedule a meeting with Mladen

We can’t wait to meet you in Budapest and learn about industry trends and best practices!

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When it comes to our hiring process and expanding the team, he added that this is the only unique thing about every single company on this planet. Culture is something that makes a difference, and it cannot be copied easily.

“Over time, Ciklopea developed a certain set of values which we are following every day. And this is the framework for the company in general and for the way forward – that culture is essential.”

When it comes to the advantages and disadvantages of doing business in SEE, one of the characteristics of the language service industry, in general, is a fragmented market.

Ciklopea’s market position at the moment is such that we’re generating more than 80% of our revenue on the global market.

In terms of the job positions Ciklopea offers, it’s about local orientation in general, whether we talk about linguistic resources, project management resources or any other technical people.

“Ciklopea is now a highly technically competent company able to support its clients in many ways, not just in terms of linguistics and project management.”

We cannot agree more .

Find the full conversation at the link below:

Video – On Growth, Challenges, People and Culture with Mladen Stojak

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On 31 May 2019, Nikolina will share the best practices on technical preparation, execution and quality assurance process of complex documents in memoQ.

If you are attending memoQfest as well and want to schedule a meeting with the Ciklopea representatives, please contact us.

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Ciklopea joined Kilgray’s Growing Together partner programme in February 2015. As a committed partner, Ciklopea will continue to use memoQ and promote it among its partners.

The benefits from joining the programme while using Kilgray technology have already been recognised given the fact that it also presents an important factor in Ciklopea’s continued growth and the time has finally come to put work into the partnership in a mutually beneficial way.

It is Ciklopea’s mission to help its clients to correctly convey their ideas and messages to their clients and the target market and we believe one of the right ways to do that is to use memoQ, one of the most advanced translation tools with thousands of satisfied customers around the world. Simplicity, intuitiveness and its clear layout of functions make this software very popular among the translation community.

In autumn 2014 Ciklopea also became a certified partner for training translators and proofreaders to work in certified memoQ, a tool for computer aided translation.

We believe that this partnership will bring success to the increased usage of the memoQ tool by universities, students and professional translators within the Western Balkans region.

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In September 2014 Ciklopea became a certified partner for training translators and proofreaders to work in memoQ, a tool for computer aided translation developed by Kilgray. Training of trainers was conducted by Loctimize through four interactive online workshops which covered the main features of memoQ. Participants had the opportunity to learn how to plan and structure the training, which topics to chose and how to successfully transfer knowledge and skills to translators and proofreaders.

MemoQ has become one of the most advanced translation tools with thousands of satisfied customers around the world. Simplicity, intuitiveness and clear layout of functions make this software so popular among the translation community, and in 2011 it received an award for excellence as the best translation tool, a reward given by The Institute of Translation and Interpreting (ITI).

If you would like to join the community of satisfied and successful translators and proofreaders and learn how to use memoQ, contact us with confidence and we will create a training based on your needs.

Contact:

Marina Orešković, T: + 385 1 632 99 90, marina.oreskovic(at)ciklopea.com

Petra Benčić, T: + 385 1 632 99 90, petra.bencic(at)ciklopea.com

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