customer experience

Over the past year, we continued to share our knowledge and experience through our blog posts. Here’s a roundup of our most popular blog posts in 2023:

Since a project manager is a member of the production team, the role of the PM is often too easily associated exclusively with the production part of the service, or “what we deliver”. However, a project manager is equally important in the “how we deliver” part of the operation, in building a positive experience for the customer who works with us.