Regular recertification audit: ISO 9001, ISO 17100 and ISO 27001

Ciklopea 9 years ago 4 min read
Regular recertification audit: ISO 9001 ISO 17100 ISO 27001 | Ciklopea

Having completed two three-year certification circles, Ciklopea confirmed its status of certified quality control system with a new recertification in accordance with ISO 9001:2008 and ISO 17100:2015 (substitute to EN 15038).

The supervision audit for information security management system in accordance ISO 27001:2013 was also successfully completed.

The regular recertification and supervision audits were conducted in every unit of the organization while the control of compliance with the norms confirmed our ongoing commitment to excellence, traceability and continuous improvement.

This year’s big novelty in certification was an all-new ISO 17100: 2015 norm that completely replaced the standard for providers of translation services EN 15038: 2006, which has thus far been used as a framework and a benchmarking tool for quality system of translation services.

The new norm is largely an upgrade of its predecessor but it also brings several improvements and new features both in the terms of its content and its requirements. These include improved and clearer definitions of the various steps of the translation process, the requirements for project managers and information security, as well as the obligation of processing customer feedback.

The industry norm ISO 17100:2015 is, above all, a process-based standard that defines the necessary requirements and steps required to ensure the highest degree of probability of delivering the high quality translation services.

Like This Article? Subscribe to Receive More Via Email

  • receive a digest with new articles
  • up to 2 emails a month

Related Articles

NEXT Pharma Summit 2024

1 month ago

Ciklopea is thrilled to announce its participation in the upcoming NEXT Pharma Summit 2024, set to take place in the picturesque city of Dubrovnik, Croatia.

Continue reading

Beyond borders, beyond languages – Ciklopea’s healthcare journey continues!

5 months ago

As Ciklopea embarks on the next phase of our healthcare journey, transitioning from Medica Tradefair to Arab Health, the essence of our language solutions takes center stage. From intricately translating IFUs to devising innovative marketing strategies and precisely localizing clinical research materials, our commitment to excellence resonates. Arab Health becomes the canvas for exploring the […]

Continue reading