About Ciklopea

Ciklopea is an industry-focused provider of linguistic solutions enabling companies to reach, engage and support global clients and customers.

Top Quality Service and High Level of Professionalism

Fastest Response Time in Our Industry
Guaranteed Delivery Time
Flexibility To Meet Individual Needs

The Company

Our idea of what a top quality linguistic product should be has been perfected over more than a decade of industrial experience, dedication to excellence and careful building of our unique business culture.

Over the past 10+ years, Ciklopea has grown from a home-based startup to an industry leader through continuous investment in people, processes and technologies and this is the path we continue to follow.

We understand the importance of language and cultural intelligence in global business success and our linguistic products have been developed to accommodate the specific requirements, dynamics and prospects of the life sciences, IT & software and technology and manufacturing industries.

Our solutions include translation, localization and consulting in more than 150 language pairs, with a range of supporting services designed to help you communicate your message to the international audiences and secure a positive global presence.

Homegrown technology, highly developed project management and linguistic expertise enable us to exceed the expectations of our clients in regard to speed, flexibility, quality, reliability and integrity.

Why Choose Us

“Fast and Professional”

That’s how our clients describe us.

Because You Can Rely on Ciklopea

  • A wide range of linguistic solutions and language pairs in one place
  • Accuracy and quality
  • Delivery according to agreement
  • Availability of high-quality resources
  • Capacity to handle large and complex projects
  • Business operations in accordance with international quality standards
  • The best price / quality ratio on the market
  • We can adapt to your specific demands
  • Continuing support after we finish your project

Because We’re Different

We do not conform to the competition on the market, but strive to be different and be recognized as a leader setting trends.

Your Relationship with Us will Be Direct and Open

At Ciklopea, we focus on building relationships and work hard to maintain enduring and positive business relationships.

We adopt a personal approach to each client, developing a plan of action and managing translation and localization projects innovatively, so infusing the process with added value.

We’re Customer-centric

We listen to you, understand your requirements and identify the best approach to the task or challenge. We provide access to our resources and suggest the best possible solution for your project, whether large or small, complex or simple.

We’re Tech-Savvy

The continuous integration of the newest technologies in our business processes enables us to provide added value and deliver top quality solutions.

Because You Stand on Solid Ground with Us

  • Clearly defined mission and vision, business strategy and operating plan
  • We stick to our values and ethical principles
  • We apply modern organizational concepts and our own methods of managing translation projects
  • We use the latest technology
  • Experience acquired from a wide range of projects

We Improve our Processes Continuously

Our business philosophy is based on change managements. All business processes are planned, analyzed, and improved where necessary.

Core Values, Mission and Vision

Our Mission

Our mission is to provide professional linguistic solutions for companies and institutions, helping them convey their messages to international audiences correctly, accurately and appropriately, thus realizing their full potential on the global markets.

Our Vision

Our vision is to be recognized as the leading provider of linguistic solutions through application of specialized knowledge, implementation of high-quality processes, integration of cutting-edge technologies and promotion of an advanced business culture.

Our Story

Beginnings and Early Days

Ciklopea was founded in 2003 and has come a long way from a modest, home-based startup to a regional leader and a renowned LSP on the global market.

The company founder Sandra Stojak began translating work while studying German and Italian, gaining experience and insight into the complex workings of the language industry. As her studies progressed, so did the scope of her business and by the time she graduated, Sandra was an accomplished professional translator.

But it was one particular technical documentation translation project that launched Ciklopea. This complex translation project, larger than any before, required professionalism and dedication, with the creation of an expert, multidisciplinary team, and so Ciklopea was born.

Technology, Standards and Exponential Growth

The experience and knowledge acquired through the first complex project inspired Ciklopea to develop operations completely differently from the local competition companies at the time. Our initial zeal and entrepreneurial spirit drove us to endorse the Trados CAT tool and develop our own translation management system (TMS) and original project management methodology early in the company’s history.

The period between 2006 and 2009 was marked by exponential business growth and staff expansion, along with the opening of the first branch office in Rijeka in 2009. Business growth demanded improvements to the management structure, organization and internal processes, so the ISO 9001 and EN 15038 standards were implemented in 2009.

Ciklopea Timeline

Transformation and International Business

2010 was marked by launching the restructuring process and setting up an international business. Previously a regionally focused company, Ciklopea launched itself onto the global market, focusing on particular industries and services with added values. A scalable technological and managerial company infrastructure was built.

The company was awarded a socially responsible business award in 2011, while the first machine translation solution was launched in 2012. Ciklopea’s results and work quality were recognized by renowned institutions such as the EBRD (European Bank for Reconstruction and Development), which provided financial support for implementing the ISO 27001 information security standard, and the European Union, which helped the company complete the “Localization – High Tech Translation” project and fully digitalize its business operations.

2014 was an important year, as Ciklopea was awarded the CPP Certificate for Excellence in Human Resources Management, and the Key Difference award for accomplishments in the field of human resources. In 2014, Ciklopea also opened its branch office in Belgrade, Serbia, enlarging its physical scope and continuing business growth.

Late in 2015, the company relocated its Zagreb headquarters and completed an extensive rebranding campaign, communicating its values and organizational changes to the outside worlds with a new motto Individual approach. Customized solutions.

The Present

Today, Ciklopea is a modern 21st century company comprising the best people, implementing top industry standards for process quality and information security, using cutting-edge technology and keeping an optimistic eye on the future and the imminent challenges.

The company is run by a professional management team comprising competent, expert individuals, while our core business values remain simplicity, transparency, partnership and continuous process improvement.

What does Ciklopea mean?

That’s a question which has popped up time and again since 2003.

Goddess Ciklopea

Ciklopea was the goddess of translation, worshipped throughout the ancient world.

It’s a simple enough question, but as any linguist knows, some words simply defy a straightforward explanation and it takes some real digging to explain their meaning. Like many other stories, this one begins with …

The Myth

Read the rest of the story of the goddess Ciklopea on our blog.

Our Manifesto

Technology Eclectic Approach – Centralized Multilingual Management

Our processes were developed by the people who understand the power of smooth international communication and know how to make it happen.

The digital era has made verbal communication more important than ever. The ways we interact on social media, sell and buy products and services online or simply gather and exchange information remain heavily based on words, even when audio and video formats are used.

Words have always been powerful and technology has made them even more powerful. Our job is to make the message accurately exchanged among the international markets, without anything being lost or added in translation.

You don’t want to be misunderstood. We don’t want it either.

We have been facilitating the international exchange of information for close to 2 decades now and we continue to do it, perfecting our ways and incorporating new technologies along the way to keep up with the industrial developments.

Language is our job; we know the power of words and this is why we use them carefully. This is why we say that we are not technology agnostic because we know our technology.

We are technology eclectic. There are no “one size fits all” solutions in our line of work. We are open to, focus on, develop and apply new solutions that enable a happy marriage of our processes and client’s requirements.

Everything about technology is negotiable. Only the professional human knowledge that remains at the heart of the ways we apply technology is not.

Companies in 41 Countries Rely on Ciklopea

3 Specializations
10+ Language Technologies
30+ Languages We Translate
150+ Language Pairs

Executive Team

Ciklopea is led by proven experts who shape the company’s vision, develop business strategies and design the processes.

Our management team consists of the people who have honed their skills through work at all organizational levels and years of dedication to excellence.

Meet Our Executive Team

Quality: Ciklopea's Strategic Guideline

Continuous process improvement and a thorough quality management are our core values. Ciklopea is certified in accordance with the standards:

  • ISO 9001:2015 – Quality Management System
  • ISO 17100:2015 – Quality Management System for Translation Companies
  • ISO 27001:2013 – Information Security Management System

Learn More About Quality

Corporate Social Responsibility (CSR)

The principles of corporate citizenship have been integrated into our business operations since day one.

Ciklopea has grown and developed through sharing of knowledge, investment in technology, use of local resources and other socially responsible practices and we remain dedicated to the highest ethical standards.

Learn More About CSR

Awards and Acknowledgements

Ciklopea has received numerous accolades both from business organizations and leading independent associations that recognize the quality of our work, our continuous development and our corporate conscience. The commitment of our team to top quality solutions has made us a well-known name in the language industry.

These acknowledgements and awards confirm our professional, environmental and social excellence.

Let's Work Together

Request a Quote

We will contact you ASAP.

Request Free Translation Quality Assessment

Need a second opinion on your translated materials?

Join Our Talent Pool

Ciklopea works with the best linguists. Applications from freelancers and LSPs interested in becoming our partners are always welcome.

Latest Company Updates

What Is an Editable File (And Why PDF Isn’t Really One)

2 days ago

Editable file is one of the language industry’s magic phrases that activates certain powers such as cost/time optimization. The reason is simple – editable files can be easily imported in CAT tools and thus enable the localization teams to apply the carefully developed processes of linguistic and technical adaptation, quality control and optional DTP. Simply put – there is no localization process and reliable quality control without the CAT software and CAT software can only be used with editable files.

Continue reading

Ciklopea Awarded Sixth Certificate Employer Partner

2 weeks ago

Ciklopea, a company specialized for translation and localization to more than 30 languages, with clients in 41 countries, has been awarded the sixth consecutive Certificate Employer Partner. This is a prestigious award for excellence awarded by SELECTIO, a company that has awarded the Certificate Employer Partner to the organizations that demonstrate excellence in their employee management practices for 14 years.

Continue reading

Become a Resources/Vendor Manager for the Language Industry (M/F)

2 months ago

You have experience in the language industry and you are passionate about recruiting the right people for the right teams. You enjoy facilitating the working relationship between in-house employees and external partners. If these statements are true about you, then you are the person we are looking for. You will be working with Ciklopea’s 4 offices: in Croatia, Serbia, Slovenia and Germany.

Continue reading